Contact Us
At Peaksbuy, we value your feedback and are here to assist you! Whether you have questions about our products, need help with an order, or want to share your thoughts, feel free to reach out to us.
Customer Support Email: support@peaksbuy.com
Phone Number: +44 7561 443274
Business Hours: Monday - Friday, 9 AM - 10 PM (EST)
Connect with Us:
Follow us on social media to stay updated on our latest products and promotions!
- Facebook: facebook.com/peaksbuy
- Instagram: instagram.com/peaksbuy
Thank you for choosing Peaksbuy. We look forward to hearing from you!
Frequently Asked Questions
Yes, at Peaksbuy, we strive to ensure that the products you receive match the images displayed on our website. We carefully select and photograph each item to provide an accurate representation. However, please keep in mind that due to variations in lighting and screen settings, colors may appear slightly different in person. If you have any concerns about a specific product, feel free to reach out to our customer support team for assistance!
You can view your sales receipt in several ways:
Email Confirmation: After completing your purchase, a confirmation email will be sent to the email address you provided. This email includes your receipt with details of your order.
Account Dashboard: If you have an account with Peaksbuy, log in to your account and navigate to the "Order History" or "My Orders" section. Here, you can view and download your sales receipts for any past purchases.
Customer Support: If you can't find your receipt, please reach out to our customer support team at support@peaksbuy.com, and we’ll be happy to assist you in retrieving your sales receipt.
Thank you for shopping with us!
Returning an item at Peaksbuy is simple! Here’s how you can do it:
Check Our Return Policy: Before initiating a return, please review our return policy to ensure your item is eligible for return. Generally, items must be unused, in their original packaging, and returned within [insert return period, e.g., 30 days] of receiving your order.
Contact Customer Support: Reach out to our customer support team at support@peaksbuy.com to request a return authorization. Include your order number and the reason for the return.
Prepare Your Package: Once you receive confirmation from our team, pack the item securely in its original packaging. Include a copy of your sales receipt or the return authorization email.
Ship the Item: Send the package to the address provided by our customer support team. We recommend using a trackable shipping method to ensure it reaches us.
Refund Process: After we receive and inspect the returned item, we’ll process your refund within 7 to 8 Days. You’ll receive a confirmation email once your refund has been processed.
If you have any questions or need assistance with the return process, feel free to contact us!
Yes, we strive to restock items that are indicated as "out of stock" whenever possible! Our team continuously monitors inventory levels and works with our suppliers to bring back popular products. To stay updated on restocks, you can check back frequently or sign up for our newsletter for notifications about new arrivals and restocked items.
If there’s a specific item you’re interested in, feel free to contact our customer support team at support@peaksbuy.com, and we’ll do our best to provide you with information on its availability!
Thank you for your interest in Peaksbuy!
At Peaksbuy, we offer shipping across the USA. During the checkout process, you can select your shipping address, and we will ensure your order is delivered to the location you specify.
If you have any questions about shipping options, delivery times, or if you need to change your shipping address after placing an order, please contact our customer support team at support@peaksbuy.com, and we’ll be happy to assist you!
Thank you for choosing Peaksbuy!